INFINITI Cares for Your Safety & Convenience Warranty FAQ – COVID-19 Situation
Due to the current COVID-19 circumstances, staying home and protecting yourself is our number one priority at INFINITI. In line with the latest government communications and guidelines regarding COVID-19 safety, we have advised all our dealers to take every necessary step to protect the health and safety of our customers and employees. As a result, we are extending our support to customers and will provide further vehicle care services for warranty issues arising during the lockdown period.
FAQs related to Manufacturer Warranty during lockdown due to the COVID-19 situation
IS MY WARRANTY CONSIDERED INVALID IF I CANNOT HAVE MY VEHICLE SERVICED IN LINE WITH MANUFACTURER’S GUIDELINES?
What if my vehicle needs repair and my warranty is expiring during lockdown?
How can the warranty concerns in my vehicle be attended to during and after the lockdown?
What if my local dealer operation is completely shut down and I need vehicle repairs?
Will I have to pay anything for delayed warranty repairs on my vehicle?
What should I do if my vehicle is not starting or cannot be driven or has a warning light?
What should I do if my vehicle has outstanding Recall Campaign?
Stay Home Stay Safe